Key Responsibilities
- Guide, own and communicate the overall Design strategy which influences the Product vision set by the Head of Product and in-line with our company strategy
- Guide the organization into becoming UX design-centric
- Establish relationships with design resources to provide the third party support required
- Ascertain if/when to scale up in-house talent to meet the demand for design resources – creating the business case to gain C-level buy-in
- Recommend and drive prioritization of requirements from competing product domains
- Collaborate with your development partners within Product and Technology (PMO, Engineering) and the client-facing teams in Sales, Operations and Marketing to ensure awareness of design and the positive impact on their areas
- Aid the creation of the marketing content and Go-To-Market content when necessary, by working closely with the Product Marketing Manager
- Undertake regular user research, gaining insights into the extent of our current and new product’s usability and relevance to our clients
- Support, assign and motivate your virtual team of UX, UI and Researchers from third parties to efficient performance – driving achievement of the budgetary goals for Design
- Support Sales in Client meetings, when required; investigating client needs and establishing views on new product design to meet them
Required Knowledge & Experience
The technical knowledge required for the function includes but is not limited to:
- Mobile and web design tools – from prototype tools (e.g. Invision) to asset design and creation (e.g. Sketch) and collaboration tools (e.g. Zeplin) – in this role, you will choose which toolset to use
- Software development lifecycle in an Agile environment
- Microsoft office suite; Salesforce
The business knowledge desired/required for the Product function includes but is not limited to:
- Required
- Commercial results-oriented leadership with a keen eye for the revenues and costs of Design and Design resources
- Have >3 years of leading a team, with specific experience of target setting and performance management of third party and contract resources
- Have >3 years’ experience in a Design Lead/Senior Designer role
- Have a track record of client/customer facing design delivery, showing how designs have moved from ideation to launch and growth
- Direct experience of Agile development processes and able to evangelize its adoption
- Stakeholder Management and influence with some experience of operating with C-level management
- Able to create and embed Design processes within a disciplined Product development process – e.g. implementing a Design Sprint
- Recognised as a great communicator – succinct, clear, direct and transparent in your interactions with peers, leadership and clients
- Desired
- Experience of budget ownership
- Experience in the Fintech/Financial Services industry an advantage
- Knowledge of the roles and actors involved within funds distribution and the functions within a fund management company
- Experience in a regulatory-influenced industry with understanding of the role of the regulator; Market practice
Person Specification
Communication – Confident, accurate, deliberate and direct
Conduct – Demonstrates the corporate values of connected, supportive, creative and driven.
Teamwork – Able to provide support to those within their peer group and especially their team; able to set priorities and manage the team to cohesion and performance
Management – Able to set priorities and manage the team to cohesion and performance – encouraging and coaching the performance of directly managed and virtually managed teams
Delivery and Impact – Raises risks and issues promptly to the relevant bodies alongside recommendations for mitigation
Problem Solving – Identifies, considers and solves problems of a product, political, organisational and technical nature – ensuring visibility and buy-in where required
Organisation – Provides regular 360 feedback to team, peers and leadership – with a view to addressing issues as well as encouraging performance
Ownership – Accountable for the output of the New Products team
Planning – Manages the processes in New Products, looking to optimise these to the benefit of the business and clients
Influence – Provides open feedback with actionable intent – also solicits this from peers, team and leadership
